Wood Pellets FAQs

Wood pellets are small cylinders of compressed sawdust and wood shavings, usually 6mm or 8mm wide.

Heat and pressure release the natural lignin in the wood, which binds each pellet together without glue.

Mills grind sawdust to a consistent size, dry it, then press it through a die at high pressure.

The hot pellets then pass through a cooler, which hardens them before bagging.

Heating pellets fuel stoves and boilers, so they focus on high heat output and low ash.

BBQ pellets fuel grills and smokers, so they use hardwoods chosen for the flavor of their smoke.

Neither is automatically better. Softwood pellets often deliver more heat per pound and leave less ash.

Hardwood pellets burn densely and steadily, which some owners prefer for long, even burns.

They are independent quality standards for heating pellets in Europe and North America.

• ENplus A1: ash at or below 0.7% and moisture at or below 10%.
• PFI Premium: ash at or below 1% and moisture at or below 8%.
• Both: fines (dust) in bags capped at 0.5%.

Often not. Many grilling pellets blend a base hardwood with the named flavor wood.

Concentrated smoking pellets, such as Kona’s single-wood flavors, use pure, undiluted hardwood instead.

Choose low-ash heating pellets in the diameter your stove manual recommends, usually 6mm.

CleanFire offers hardwood, softwood and Douglas fir grades, while EcoBlaze supplies low-dust 6mm pellets in 15kg bags.

Use full-size BBQ fuel pellets made for hopper-fed grills.

Bear Mountain BBQ pellets suit Traeger, Pit Boss, Louisiana Grills and Green Mountain Grills models.

Kona concentrated pellets suit Ninja Woodfire grills, smoker tubes and charcoal grills.

One scoop typically delivers around 30 to 90 minutes of smoke, depending on temperature.

Yes. Pellet-fired pizza ovens need clean pellets that reach high temperatures quickly.

EcoBlaze 6mm pellets offer a high heat output with low dust, which suits pizza ovens well.

We do not recommend it. Heating pellets target heat output, and softwood heating pellets can taint food.

Dedicated BBQ pellets give you cleaner, better-tasting smoke.

Most domestic stoves, boilers and pizza ovens use 6mm pellets.

Some larger commercial boilers take 8mm pellets, so always check your appliance manual first.

Yes. Dealers, commercial boiler users, farms and community group buys can order a full truckload.

Buying by the truckload lowers your cost per tonne and replaces many small orders with one delivery.

Browse the shop or the wood pellets category, choose your product and quantity, then add it to your cart.

Available payment options appear at checkout.

Yes. Every order ships free, from a single bag to a full truckload.

Delivery timing depends on your destination, the product and the carrier.

Check the delivery estimate shown at checkout before you complete your order.

Pallets arrive by lorry or truck, usually with a tail lift and pallet truck.

• Flat, hard standing at the drop-off point, because pallet trucks cannot cross gravel or grass.
• Enough access for a large delivery vehicle.
• Someone available to check the pallet and wrapping before signing.

We confirm the exact pallet count, bag size and total weight in your quote before dispatch.

A typical European truckload carries 22 to 24 pallets, or up to about 25 tonnes.

Stock changes during the heating season, especially between October and January.

Browse the category for similar pellets, or order early to secure your winter supply.

As a rough guide, a standard 40 lb bag lasts anywhere from 8 to 26 hours in a pellet stove.

Stove size, thermostat setting, insulation and outdoor temperature all change the burn rate.

Low-and-slow smoking typically uses about 0.5 to 1 kg (1 to 2 lb) per hour.

High-heat searing can burn 1.5 to 2 kg (3 to 4 lb) per hour.

A 20 lb (9 kg) bag usually covers around 15 to 20 hours of smoking, or about 6 hours of searing.

At low settings, pellets smolder rather than burning fully, which produces more smoke.

At higher temperatures they burn more efficiently, so smoke output drops. A smoker tube adds extra smoke.

High-ash or damp pellets are the most common cause of clinkers and heavy ash.

Switch to certified low-ash pellets and clean the burn pot regularly.

Keep bags dry, indoors or under cover, and lifted off concrete floors.

Wood pellets absorb moisture from the air, so reseal opened bags or use an airtight bin.

If you keep them sealed and completely dry, quality pellets can last well over a year.

Good pellets look shiny and snap cleanly with little dust.

• Swelling or cracking.
• Excessive dust in the bag.
• A soft, crumbly feel.
• A musty or damp smell.

Only for short periods. Hoppers are not airtight, so humid air gradually softens the pellets.

Empty the hopper if you will not use the appliance for a while.

Stored pellets can release carbon monoxide, especially fresh pellets in warm, enclosed spaces.

Keep storage areas well ventilated, and treat sealed bulk stores as confined spaces.